We're a Small Family Business, completely independently owned and financed. That means one simple thing. You'll never be treated like a digit on a corporate spreadsheet! We truly value the fact that you choose to give us your business and we don't take it for granted. We'll demonstrate our appreciation by providing the fast and efficient service you deserve to receive when handing over your hard earned cash.
We're genuinely one of those small companies that do a little Jig every time we see an order come through, so if you're considering buying from us, go on... make us do a little Jig! :)
We pay the postman when you spend over £30! If you're spending under £30, our postage rate for Standard Delivery is just £3.99. All of our deliveries are sent via Royal Mail Tracked 48. You also have the option to upgrade to Express Delivery for £5.99 at the checkout which will be sent via Royal Mail Tracked 24.
Please note that our Personalised items have a production time which you should take into account when selecting your delivery method. See our full Delivery Policy here.
We work hard to provide an excellent service, every time. Which is why we are incredibly proud to have a 5 Star service rating at Google, TrustPilot, Facebook, Amazon, eBay and Etsy. Buy safe in the knowledge that we won't let you down, and if anything does go wrong you can rest assured that we'll move Heaven and Earth to put it right for you.
As a business, we generate an additional carbon footprint. We wanted to ensure it was fully offset forever. We work with a partner called Ecologi that help us to achieve that.
Via Ecologi, we plant a tree for every single order we take! If it's a £5 order, or a £500 order, we have commited to planting a tree for every single one! We started this Campaign in March 2021, and have so far already planted 10,500 Trees!
As well as this we also offset our Carbon Footprint by supporting projects all over the world which are Verified Carbon Offsets.
Most of the items available on our site are dispatched same day when ordered by 2pm Mon-Fri. However, we do have a growing range of Personalised items which do have production times. If there is a production time for your item, this will be clearly shown on the product page, and against the item within the basket. Please take these timings into consideration when selecting your Delivery method at the checkout.
Product not quite right? No problem. You have 30 days to return an item to us for a full refund or exchange. All that we ask is that any items you're wanting to return are unused and in their original packaging. (ie - resellable.) If your item arrives damaged or faulty, we will cover the cost of return postage too! See our full refund policy here
You are welcome to collect your order from our Warehouse in Goole. Please select 'Collection' at the checkout. Our Warehouse is at:
TwoBeeps.co.uk
Unit 5 Fusion Business Park
Lidice Road
GOOLE
East Riding of Yorkshire
DN14 6XL
Beep Bucks is our way of saying thanks for sticking with us! You'll earn 5 Beep Bucks for every £1 you spend with us. You can also earn Bonus Beep Bucks by following us on Social Media, Celebrating your Birthday, and even as a Christmas Gift from us! Your Beep Bucks can then be redeemed as discounts on your future orders. Each Beep Buck has a value of 1p. It equates to a minimum 5% Cashback rate in the form of future discounts.
Need to get in touch with us? The easiest and fastest way is to fill out the form below to send us an email.
Queries via email are checked throughout the day, so you can expect to hear back from us within 1 business day. If your message relates to an order, please provide your order details within the message so that we can assist you as quickly as possible.
We know that our company's very existence creates an additional Carbon Footprint. We're committed to offset that forever. So not only do we offset all of Carbon Footprint each month, but we plant a Tree for every single order that we take! We do this in partnership with Ecologi.
When you shop with us, you're not contributing to the CEO's latest Bentley, you're helping to pay for our Daughters Martial Arts Lessons, our other Daughters Dance Shoes, and putting food on our table. It's greatly appreciated, so thank you from the bottom of our hearts!
